Wonderwell Help Center.
Customers have 30 days from the date of delivery to submit a return request for any of the following issues:
- Damaged items.
- Defective items.
- Incorrect items (only applicable if the error was on our part).
- Lost or missing package/item.
To initiate a return request, please contact us through one of the following methods:
- Email: support@wonderwell.com (also include any pictures if your item is defective or damaged, and your order number which can be found on your order confirmation email or receipt).
- Fill out the form on our contact us page to submit a return request (also include your order number which can be found on your order confirmation email or receipt).
- Use the chat feature located in the bottom right corner of our website.
Please check out our full return policy at the footer (bottom) of our website. This Return Policy outlines how we handle return requests and ensures transparency in our processes.
Most items are delivered within 3-16 business days, with some items arriving within 5-7 business days. Please note that delivery times may vary depending on your location and the shipping method chosen. We work with different suppliers to ensure that you receive your products in a timely manner, and we appreciate your patience and understanding in this regard.
Please check out our full shipping policy at the footer (bottom) of our website.
Creating an account with WonderWell offers numerous advantages tailored to enhance your shopping experience. Firstly, it automatically signs you up for our exclusive WonderWell P̲ˡ̲ᵘ̲ˢ Program. As a member of this program, you can earn points on your purchases, which can be redeemed for exclusive membership offers and discounts. Additionally, having an account allows you to track your orders in real-time, ensuring you are always updated on the status of your deliveries. You can also save your favorite items for easy access and receive timely updates on new arrivals, special promotions, and health care tips. By joining WonderWell, you stay connected with the latest in healthy, natural care products while enjoying a more personalized and convenient shopping experience.